Responsible Gambling

If you're concerned about your gambling habits or would like to take control of your spending, we encourage you to explore our responsible gaming tools.

Self-Exclusion

We work with GAMSTOP, the UK's national self-exclusion scheme. This allows you to exclude yourself from all online gambling sites and apps for a minimum period of 6 months up to a maximum of 5 years. You can also reapply after this time has passed if needed.

To self-exclude with us, please follow these steps:

  1. Go to our support pages and click on "Responsible Gaming"
  2. Click on the link to GAMSTOP
  3. Fill in the application form with your details and confirm you want to exclude yourself

Deposit Limits

You can set a deposit limit on your account to control how much money you spend on gambling. To do this:

  1. Log in to your account
  2. Go to your account settings
  3. Click on "Responsible Gaming"
  4. Follow the instructions to set up your deposit limits

Time-Outs

A time-out is a temporary break from playing games. This can help you take a step back and reassess your spending habits.

To set a time-out:

  1. Log in to your account
  2. Go to your account settings
  3. Click on "Responsible Gaming"
  4. Follow the instructions to set up your time-out

Reality Checks

We offer reality checks to help you keep track of your gaming activity and prevent excessive spending.

To enable reality checks:

  1. Log in to your account
  2. Go to your account settings
  3. Click on "Responsible Gaming"
  4. Follow the instructions to turn on reality checks

Cooling-Off Period

A cooling-off period gives you a break from playing games for 24 hours, 48 hours, or 7 days.

To set up a cooling-off period:

  1. Log in to your account
  2. Go to your account settings
  3. Click on "Responsible Gaming"
  4. Follow the instructions to select your preferred cooling-off period

Seeking Help

If you're struggling with problem gambling or would like some guidance, there are many resources available to support you:

  • GamCare: A leading UK charity providing free confidential advice and support for anyone affected by problem gambling.
  • Gambling Therapy: A UK-based organisation offering online therapy sessions with trained therapists.

You can also talk to a trusted friend or family member about your concerns. Don't be afraid to seek help – it's a sign of strength, not weakness.

Remember, we're here to provide you with a safe and enjoyable gaming experience. By using our responsible gaming tools and seeking help when needed, you can take control of your spending and enjoy the games responsibly.