Responsible Gambling
If you're concerned about your gambling habits or would like to take control of your spending, we encourage you to explore our responsible gaming tools.
Self-Exclusion
We work with GAMSTOP, the UK's national self-exclusion scheme. This allows you to exclude yourself from all online gambling sites and apps for a minimum period of 6 months up to a maximum of 5 years. You can also reapply after this time has passed if needed.
To self-exclude with us, please follow these steps:
- Go to our support pages and click on "Responsible Gaming"
- Click on the link to GAMSTOP
- Fill in the application form with your details and confirm you want to exclude yourself
Deposit Limits
You can set a deposit limit on your account to control how much money you spend on gambling. To do this:
- Log in to your account
- Go to your account settings
- Click on "Responsible Gaming"
- Follow the instructions to set up your deposit limits
Time-Outs
A time-out is a temporary break from playing games. This can help you take a step back and reassess your spending habits.
To set a time-out:
- Log in to your account
- Go to your account settings
- Click on "Responsible Gaming"
- Follow the instructions to set up your time-out
Reality Checks
We offer reality checks to help you keep track of your gaming activity and prevent excessive spending.
To enable reality checks:
- Log in to your account
- Go to your account settings
- Click on "Responsible Gaming"
- Follow the instructions to turn on reality checks
Cooling-Off Period
A cooling-off period gives you a break from playing games for 24 hours, 48 hours, or 7 days.
To set up a cooling-off period:
- Log in to your account
- Go to your account settings
- Click on "Responsible Gaming"
- Follow the instructions to select your preferred cooling-off period
Seeking Help
If you're struggling with problem gambling or would like some guidance, there are many resources available to support you:
- GamCare: A leading UK charity providing free confidential advice and support for anyone affected by problem gambling.
- Gambling Therapy: A UK-based organisation offering online therapy sessions with trained therapists.
You can also talk to a trusted friend or family member about your concerns. Don't be afraid to seek help – it's a sign of strength, not weakness.
Remember, we're here to provide you with a safe and enjoyable gaming experience. By using our responsible gaming tools and seeking help when needed, you can take control of your spending and enjoy the games responsibly.